Booking

You have to complete and send the enrolment form, which you can do in a number of ways:

  • From the web site: www.espanole.es
  • By e-mail: info@espanole.es
  • By fax: +34 963 531 929
  • By post: Españolé
    C/Pizarro 10
    46004 Valencia
    España
  • Or enrol through a representative of Españolé

To reserve your course and accommodation you will have to submit a non-returnable deposit (200 €). The deposit is part of your course and enrolment fees, and will be deducted from the total. Unless a special arrangement is made, the rest of the fees must be paid at least two weeks before the course starts.

When we receive your deposit, or proof of payment, we supply a confirmation letter, detailed information of the course, and your invoice. The confirmation letter can be used to help you to obtain a visa (if applicable).

Before applying for a course, please be sure to read the Conditions of Enrolment (below).

How to pay

You may transfer fees in any one of the following ways:

  1. By sending a cheque in euros
  2. By bank transfer to:Account name: TODO IDIOMAS S.L.
    Bank: CAJA DE AHORROS Y PENSIONES DE BARCELONA (La Caixa)
    Account: 2100 4602 46 2200036346
    IBAN: ES78 2100 4602 4622 0003 6346
    BIC: CAIXESBB
  3. By credit card (see enrolment form)
  4. By paying directly to our local agent

Conditions of enrolment

Age

Minimum age is 16 years old.

Arrival and departure

On your first day you will take a level test at 8:30 and we will then confirm level and timetable. Classes can be in the morning or in the afternoon depending on the level and places available in each group.

Students who have reserved accommodation should arrive on Sunday before the course begins. Departure is normally on Saturday after your course ends. Extra nights might be possible at extra cost.

On arrival students have to pick up their Welcome Folder that includes information about the school, the courses, the accommodation chosen and the city as well as the accommodation keys if applicable. Transfers can be arranged by the school at extra charge.

No compensation will be granted for any lesson lost due to the placement test or guided visit on the first day.

Insurance

Students are not insured by Españolé against illness, accident, theft, damage or loss of personal effects and Españolé cannot accept responsibility in the event of such occurrences.

You should check if your country has health insurance arrangements with Spain. If this is the case, then you should obtain all forms and documentation before leaving your own country. (European Community nationals are insured through the state insurance fund against accident and illness. Non-European Community nationals should have an international health insurance policy that is valid for Spain.)

Health insurance is essential for all students, full private insurance is always recommended in any case (travel, cancellation, property etc.). Ensure that your medical insurance covers all possible emergencies.

Españolé offers the possibility of arranging a medical insurance for the students (see price list)

Cancellation

All cancellations must be notified in writing to Españolé.

  • For cancellations made up to a month before the course is due to start, the school will refund all fees paid except the non returnable deposit (200€).
  • For cancellations made between a month and a week before the course is due to start, the school will refund all fees paid deducting from them a 25% of the total invoice and the non returnable deposit (200€), which will be kept as cancellation fee.
  • In cases where a cancellation is made at short notice (a week or less before the course is due to start) the school will return all paid fees deducting from them a 40% of the total invoice and the non returnable deposit (200€), which will be kept as cancellation fee.

In no case will money be refunded once the course and/or accommodation period has started. Only special cases will be considered.

The college reserves the right to cancel courses when insufficient bookings are made and to transfer students to other courses. In every case where such a change is proposed, a full refund of fees, including deposit, will be made if requested instead.

Postponement

You may postpone your starting date, if necessary, by giving the school a minimum of 7 days notice. All fees will be transferred to a later starting date.

Late arrivals or absences

If you will arrive later than the beginning date of the course or are absent during the course, no refund will be granted.

Apartment and studio accommodation

A 100€ deposit will be paid on arrival by all the students accommodated in apartment or studio. This deposit will be returned once the period of accommodation has finished if no damaged has been caused and if there are no extra charges of gas, electricity or water expenses. If there is any charge to apply, it will be deducted from the deposit.

Transfers

Españolé-IH organises transfers on arrival and return from the airport and stations in Valencia with an extra cost. To guarantee the transfer we need to know the arrival details (date, time, place, and flight number) at least two days before your arrival. If there are last minute changes, the student should inform the school otherwise we cannot be responsible of the transfer.

Attendance, punctuality and personal discipline

The Centre requires all registered students to attend all timetabled classes at the given time.

Students should respect the basic school rules both for courses and accommodation. In the case of serious misconduct the student may be required to leave immediately in which case no refund will be made. The school will be the sole arbiter of what constitutes a serious misconduct. All students, whether they are adjudged guilty of serious misconduct or not, will be required to pay for any damaged caused.

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